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To submit a job description for posting, please send it in Word format to: cmahihu@microbiz.org

Position: Loan Officer

 About Working Solutions: Working Solutions ( www.tmcworkingsolutions.org) is a nonprofit 501(c)(3) organization that provides microloans, technical assistance, and education to underserved entrepreneurs who want to start or grow a business in the Bay Area. The organization was established in 1999 and launched its microenterprise development program in 2005.

Overview of Position:

• The Loan Officer will be responsible for:
• marketing the microloan program
• packaging and underwriting loans
• providing ongoing technical assistance to entrepreneurs
• Services will be provided in Chinese and English
• This position reports to the Executive Director

Office Location: San Francisco Financial District

Working Solutions Serves the 9 Bay Area Counties : San Francisco, Contra Costa, Alameda, San Mateo, Santa Clara, Marin, Solano, Sonoma, and Napa. This position focuses mainly on San Francisco.

Responsibilities:

• Marketing to attract new clients -- attend conferences, networking events, and meetings with industry colleagues; give presentations and participate on lender panels
• Explain loan program to potential clients and screen applicants for eligibility
• Loan packaging and technical assistance:
• Assist business owners to create and refine their business plans and provide additional one-on-one technical assistance
• Meet with applicants, conduct site visits, request loan application information, and educate business owners about financial management.
• Refer business owners to other organizations and financial institutions for resources.
• Analyze personal credit, business cash flow, and business financial projections.
• Analyze and interpret personal and business financial statements and industry trends.
• Educate business owner’s about personal credit and credit repair.
• Contact applicant’s business references.
• Create loan summaries, organize loan packages, and present applications to the volunteer loan review committee.
• Provide ongoing post-loan technical assistance and support to clients.

Required Qualifications:

• Fluency in Cantonese, Mandarin, and English. (Candidates will be tested for verbal and written fluency.)
• Financial credit analysis skills and experience .

Desired Qualifications:

• Enthusiasm for and commitment to assisting and educating entrepreneurs, serving the small business community, and furthering local economic development.
• Public speaking and marketing expertise.
• Professional demeanor and excellent customer service skills.
• Excellent written and verbal communication skills.
• Ability to work independently and with others.
• Quick learner who is results oriented, accurate, empathetic, and patient.
• Ability to meet multiple deadlines and prioritize workload .

Salary Commensurate with Experience

Excellent Benefits: Including but not limited to medical, dental, vision, 401(k), commuter checks, generous holidays and a fun work environment.

Please Email Resume and Cover Letter to:
Emily Gasner, Executive Director, emily@tmcworkingsolutions.org

 NO PHONE CALLS PLEASE.

 We are a small office, so please be patient for us to contact you.

______________________________________________________________

Director of Programs – Job Announcement

About the Organization

The Mission Economic Development Agency’s mission is to promote asset building for Latino families in San Francisco. Currently MEDA fulfills its mission through three major program areas: Business Development, Home ownership Counseling, and Community Organizing & Policy.

Building on its 35-year old history, the Mission Economic Development Agency (MEDA) is advancing innovative approaches to asset development. Its efforts are focused on serving low-income, Spanish-speaking San Franciscans. While much of our capacity is dedicated to providing direct services, as described in our recently adopted strategic plan, MEDA seeks to include organizing, policy development and research and analysis at the same level of importance as direct services.

Job Description Overview

The Director of Programs is a senior management position. It will report to the Executive Director, will be part of a four-person management team and will supervise program managers. The position will be responsible for managing and directing MEDA’s programmatic functions.

The Director of Programs will be principally in charge of two programmatic goals: 1) direct and lead the development and integration of MEDA’s internal asset development services; and 2) coordinate and facilitate the integration of services that will be delivered at the upcoming Plaza Adelante. Additionally, this position will have management responsibilities, including staff supervision, fund development and budget oversight.

Each of these components is described below.

Direct the Integration of MEDA’s Asset Development Services

 The position will lead the implementation of MEDA’s recently adopted a five-year strategic plan which outlines a strategic framework for fulfilling MEDA’s mission and includes: direct services, policy and advocacy, community organizing and research analysis. The intent of the Strategic Plan is to ensure that MEDA’s existing programs fulfill the organization’s mission through these strategies and to ensure that these programs and functions are interconnected, coordinated and build on each other to fulfill the organization’s mission of advancing asset building for Latino families in San Francisco.

Program Development and Integration Responsibilities:

• Identify, develop and implement the tools and mechanisms to ensure coordination and integration of MEDA’s direct service programs and functions. This may include implementation of a common client intake process, common asset building curriculum, a more efficient service delivery model, and/or organizing and leadership development among clients.
• Lead the development of a more expansive direct services asset development curriculum, which will build on our existing business development and home ownership counseling services and extend to explicitly include financial education services. This will include identifying goals and objectives, program and curriculum development, analysis of resources and capacity, implementation, and evaluation.
• Lead the integration of our direct services programs to ensure that they are directly and systematically connected to our organizing, policy, research and analysis efforts.
• Lead the development of the strategic positioning, system, capacity and work plan for our Research & Analysis, Organizing and Policy Advocacy Programs.
• Direct and lead programmatic and impact evaluation of MEDA’s asset development and organizing programs and services
  

Plaza Adelante Service Integration

MEDA is in the process of developing Plaza Adelante– a resource center which, in addition to MEDA, will house several agencies which provide asset development and family support services. One of the main goals of this project is to implement a service integration system that crosses disciplines and agencies to better serve Latinos and the Mission District. This includes the development of a plan that identifies an appropriate mix of services to best serve the asset building needs of San Francisco’s families, the development of integrated service delivery model for all agencies housed at the site, and a plan for implementation.

Service Integration at the 2301 Mission Street Project Responsibilities

• Based on the various agencies that will be located at 2301 Mission Street, develop a 3-year plan for an integrated approach to service delivery, which includes identifying:
• outcomes and goals, timeline, costs, and roles and responsibilities for service integration;
• development of processes and systems for client intake and assessment; coordination of service delivery among agencies, data gathering and evaluation.
• development of appropriate materials, such as orientation materials, assessment tools, etc.
• Direct the implementation of the service integration plan.
• Given the socio-economic profile of San Francisco’s Latino families, existing asset development and family support services, develop a general understanding of the demand, supply and gaps in the provision of these services to this population.

Other Management Responsibilities

Human Resources and Staff Supervision Responsibilities:

• Supervise and provide support, training, for day-to-day work of program managers.
• Coach managers in the development of leadership and management skills
• Recruit, interview and select for directly supervised position vacancies and other program positions as appropriate

Fundraising & Financial Oversight Responsibilities:

• In collaboration with the Executive Director and Fund Development staff, develop and implement new and existing fundraising strategies.
• Participate in grant writing as appropriate.
• Oversee development and monitoring of annual program budgets
• Evaluate the connection between proposed outcomes, grant amounts and staff capacity. .
  

Abilities, Skills and Qualifications

 Ability to …

• engage in “big picture” thinking, while also carrying out detailed tasks.
• engage various sets of individuals to coordinate the completion of complex tasks.
• support staff and maintain their accountability, while still building a strong team.
  

Skills:

• program development and evaluation, including the development, systems and tools for service integration and/or program implementation;
• project management, including the ability to undertake several projects at once, by keeping track of project timelines, achieving desired outcomes and maintaining accountability of the various parties involved in the given project;
• Strong writing & editing skills interpersonal skills that allows for the development of positive working relationship while maintaining strong supervision and accountability;
• strong fiscal and budgetary skills analysis

Qualifications:

• Bachelor’s degree or equivalent work experience; Master degree in nonprofit management, public policy, urban planning a plus;
• In-depth knowledge of organizational development and management principles
• Working knowledge of nonprofit finance, human resources, resource development, asset building strategies,& research & analysis.
• 5 years experience in supervision of more than 5 staff;
• 5 years experience in program development and evaluation;
• Excellent organization and analytical skills;
• Excellent written and oral communication skills
• Previous experience as a leader in a non-profit environment;
• Able to help create a strong team environment;
• Experience working with low-income, communities of color;
• Commitment to MEDA’s mission and programs;
• Bilingual in Spanish a plus

If interested, please send your resume to: hr@medasf.org, please include job title in the subject line
Salary commensurate with experience and qualifications
Excellent benefits package, which includes: medical & dental insurance, 401 k plan, annual Professional development

_______________________________________________________________

_ JOB DESCRIPTION

Director – SBA Women’s Center
Salary to $55,580 DOE plus performance incentive

 INTRODUCTION

Looking to transition your career into giving back to the community? Seeking a place that will value your years of small business expertise? Join the CHARO team and be part of our Leadership Team – knowing that the work you do helps families achieve economic independence. Working with Small Businesses is challenging and rewarding work.

 GENERAL DUTIES:

Reports to CHARO Riverside Vice President. Directs daily operations of Women’s Business Center; supervises loan and processing staff (2); develops and implements marketing strategies to enhance program participation, Interfaces with local district and national offices of SBA. Primary responsibilities include: Project Manager for CHARO Riverside Special Events Coordination, e.g., Small Business Expo, Strategic Partner Trainings, Small Business Trainings, Program Administration, Serves as Lead Training Coordinator for Small Businesses and provides Counseling Small Business Clients.

Director will participate in community programs and CHARO special events, which may include evenings and weekends. May be required to travel. A wide degree of creativity and latitude is expected. Handles a wide variety of complex and confidential situations. Responsible for confidential and time sensitive material for Center Clients. Ability to handle multiple projects and tasks. A wide degree of creativity and latitude is expected.

MINIMUM QUALIFICATIONS:

Requires minimum of 4 years in a financial or business industry plus BA degree, minimum of two years of management experience a plus. Success oriented, assertive, high achiever, demonstrated organizational skills and professional presentation. Ability to multi-task and project manage. Must demonstrate proficiency in Microsoft Office for Windows, including Word and Excel. Must have excellent writing, verbal, time management and interpersonal skills with ability to follow through. Ability to interact diplomatically with varied clientele is vital. Must be self-starter and highly motivated. Bilingual English/Spanish required. Private vehicle with appropriate auto insurance coverage, bondable, and a valid driver’s license is required. Applicant must meet minimum qualifications for consideration and may be required to submit to drug screening and/or fingerprinting.

GENERAL INFORMATION:

CHARO CDC is a diversified and expanding community development corporation. Main offices located near California State University, Los Angeles - San Bernardino Freeway (10) and the Long Beach Freeway (710). Riverside office is located at 1825 Chicago Street, Riverside, CA.

APPLICATION PROCEDURE:

To be considered, applicant must submit resume with education, training, experience, and salary history to CHARO Community Development Corporation, 4301 E. Valley Blvd, Los Angeles, California 90032, or FAX to 323/266-4326 or email hr@charocorp.com.

No calls please.

EQUAL OPPORTUNITY EMPLOYER

________________________________________________________________

CEO PROGRAM COORDINATOR

Background
Goodwill Industries of South Central California (GISCC) is a private, not-for-profit organization with a mission to provide work opportunities and skills development to people with barriers to employment. One of our programs is designed to assist developmentally disabled individuals to develop their own micro-enterprise, or enter some other appropriate customized employment option. GISCC is located in Bakersfield, California, a family friendly town with affordable housing. The agency is seeking an individual to assume responsibility for running this unique program.

Summary
Supports the organization's mission, vision, and values by coordinating delivery of the Customized Employment Options (CEO) Program. Assist Director of Workforce Development professionally lead staff by example and handle supervisory duties.

Essential Duties & Responsibilities

• Coordinate delivery of the Customized Employment Options (CEO) Program.
• Conduct client intake and orientation.
• Interview clients to determine personal information such as interests, strengths,
  needs, talents, learning style, and goals.
• Gather information about clients in general topic areas such as
  residential/domestic, educational, work experience, life activities and
  experiences, learning and performance characteristics, preferences,
  connections, and accommodations.
• Work with clients, caregivers, and GISCC staff to develop individual service
  plans.
• Coordinate the flow of service delivery with other partner agencies to provide
  necessary services to CEO program clients.
• Conduct and/or assist clients in researching various components of micro-
  enterprise startup.
• May transport clients, as needed, during discovery and research phases of
  CEO program.
• Provide case management services to clients and document program progress
  in case notes.
• Maintain client files.

Other Duties

• Responsible to work with disabled/disadvantaged individuals and demonstrate
  positive, appropriate work behaviors by serving as a positive role model.
• Adhere to all Company policies, procedures and practices.
• Responsible to ensure safe working conditions and observance of safety
  policies and procedures.
• Responsible to attend meetings and training sessions as required.
• Maintain a high degree of confidentiality.
• Any other duties as assigned by management.

Qualifications/Skills
Bachelor’s degree in related field and three years experience in case management and/or job development or equivalent preferred. Must be able to work with outside agencies while projecting a professional, positive image. Must have the ability to communicate effectively in writing and orally, to a diverse population. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, PowerPoint) Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands while maintaining accuracy and efficiency. Must have a valid California driver license and proof of vehicle insurance; or an equivalent combination of training, ability and experience.

Physical Demands

• Ability to read, count and write to accurately complete all documentation.
• Ability to communicate with employees and community members.
• Ability to operate and use all equipment necessary to perform responsibilities.

Training
Ability to effectively interact with and train fellow employees and/or clients.

Equipment Used

• Computer
• Telephone

Work Environment
Typically an indoor office environment with occasional local travel as needed to
fulfill responsibilities.

For more information please contact:

Gary Cotta
Director of Workforce Development and Contracts
Goodwill Industries of South Central California
1731 Chester Avenue
P.O. Box 11238
Bakersfield, CA 93389
Phone: 661-837-0595 ext. 301
Cell: 661-978-2642
Fax: 661-617-6435

BUSINESS COACH

Background
Goodwill Industries of South Central California (GISCC) is a private, not-for-profit organization with a mission to provide work opportunities and skills development to people with barriers to employment. One of our programs is designed to assist developmentally disabled individuals to develop their own micro-enterprise, or enter some other appropriate customized employment option. GISCC is located in Bakersfield, California, a family friendly town with affordable housing. The agency is seeking individuals to work as Business Coaches, teamed with developmentally disabled individuals, to assist them in the operation of their micro-enterprise and their continued development as business owners.

Summary
Supports the organization’s mission, vision, and values by assisting developmentally disabled business owners with the operation of their micro-enterprise, and by helping them develop skills to become more independent in the operation of that business.

Essential Job Functions

• Serves as a positive role model.
• Represent Goodwill Industries in a professional, positive manner.
• Produce correspondence, reports, and records in a timely manner.
• Work closely and effectively with employee/clients to guide, direct
• and train them in the duties and responsibilities required to support their
• business.
• Communicate clearly and accurately both orally and in writing.
• Follow multi-step written and oral instructions.

Specific Job Duties and Responsibilities

• Responsible to follow safety policies and procedures to ensure safe working conditions.
• Responsible to maintain a high degree of confidentiality along with a professional work environment.
• Responsible to follow the Workforce Development Department policies and procedures.
• Works with developmentally disabled client business owners and demonstrate positive, appropriate work behaviors by serving as a role model.
• Assists client business owners in the development and operation of their individual business (identified in the Client Business Addendum), though various methods such as training, coaching direction, and modeling.
• Encourages clients to develop appropriate business, socialization and work ethics. Also encourages appropriate dress, personal hygiene and good communication skills
• Responsible for maintaining and accurately completing all required documentation and reports per agency procedures.
• Attend all required meetings and in-service trainings.
• Will confer with other staff and appropriate others as necessary to insure a coordinated effort in the client business development and operation.
• Will maintain a professional relationship with referral sources, parents, care providers and appropriate others.
• Must be available to work any shift assigned.
• Provides case management services to an assigned client per agency procedures.
• Sets goals for the employee/client and works with him/her to achieve those goals.
• Periodically assesses employee/client achievement.
• Performs related work as required.

Physical Requirements
Frequent walking, standing, stooping and bending as necessary to carry out job duties. Occasional lifting up to 20 pounds to desk height. Normal or corrected talking, hearing and seeing abilities are sufficient to perform required duties.

Minimum Qualifications
Possession of a high school diploma or equivalent. Ability to relate to developmentally disabled adults preferably demonstrated through previous work or volunteer experience; sufficient knowledge of appropriate business operations to assist client in the operation of his/her individual business; ability to work effectively with a wide variety of individuals and outside agencies while projecting a professional, positive image; ability to communicate effectively, orally and in writing to a diverse population; able to manage time effectively and work independently; current CPR/First Aid certification required, or ability to obtain within 30 days of employment. Must have a valid California driver license, acceptable driving record and the minimum allowable liability insurance as prescribed by the State of California. Must be able to pass pre-employment, post-offer drug screen and background check for criminal background.

For more information please contact:

Gary Cotta
Director of Workforce Development and Contracts
Goodwill Industries of South Central California
1731 Chester Avenue
P.O. Box 11238
Bakersfield, CA 93389
Phone: 661-837-0595 ext. 301
Cell: 661-978-2642
Fax: 661-617-6435

EXECUTIVE DIRECTOR, LA COCINA

Background:
La Cocina, a shared-use commercial kitchen and business incubator for low-income food entrepreneurs, is seeking a new Executive Director. Our mission is to assist low-income Latina, minority, and women microentrepreneurs in achieving economic self sufficiency by giving them access to affordable licensed commercial kitchen space, and to the training, technical assistance, and the access to new markets they need to turn their businesses into livelihoods.

La Cocina opened its doors to program participants in 2005 and recently obtained its own 501 (C) 3. The new Executive Director will guide La Cocina in its next stage of growth as it begins operating independently.

Summary of Duties:
The Executive Director is responsible for the overall leadership, direction, and management of the agency’s resources to accomplish La Cocina’s vision and goals. Primary responsibilities include overall direction of the agency, fundraising, fiscal management, public relations, and program operations.

The new Executive Director will work with the Board and staff toplan and implement a financial management system and procedures. Along with the Board Chair and using the help of an organizational development consultant, she/he will also lead a strategic planning process, charting a path for the next 5 years of the organization’s development.

The Executive Director currently supervises a FT Culinary Director and a FT Program Director who are in charge of a PT Program Associate and a PT Maintenance worker.

Primary Duties and Responsibilities:

The Exceutive Director’s duties and responsibilities include, but are not limited to:

• Fiscal management and fundraising: In collaboration with the staff and Finance Committee, develop and present agency budgets and financial reports to the Board. Develop and implement a diversified fundraising plan. Research funding sources, cultivate donor relationships, and write grant proposals to increase funding for the organization. Approve expenditures within the authority delegated by the Board. Ensure that sound bookkeeping and accounting procedures are followed. Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization. Ensure that the organization complies with all legislation covering taxation and withholding payments
• Public and community relations: Oversee marketing of La Cocina. Along with the Board and staff, create a branding and communications strategy (as well as marketing collateral) that furthers the organization’s goals and objectives. Represent La Cocina in the media, including local and national Spanish-language media. Promote agency visibility through participation and membership organizations and activities. Establish strong, continuing relationships in both the public and private sectors. Create alliances with strategic partners in the community and in the food industry to achieve the organization’s goals and objectives. Plan event/s that further La Cocina’s public relations goals.
• Board relations: With the Board chair, coordinate the efforts of Board committees and ensure that all committees achieve their objectives. Implement Board policies, program goals and objectives. Assist the Board in identifying and recruiting new Board members.
• Personnel management: Determine staffing requirements for organizational management and program delivery. Promote an organizational culture that fosters strong teamwork, effective communication, and commitment to the agency vision. Develop and administer sound personnel procedures. Oversee recruitment, selection, training, and evaluation of agency staff. Implement staff development programs to enhance skills and abilities to provide for professional growth.
• Program planning and management: Oversee the planning, implementation and evaluation of the organization's programs and services. Ensure that the programs and services offered by the organization contribute to the organization's mission. Monitor delivery of the programs and services of the organization to maintain or improve quality
• Risk management: Identify and evaluate the risks to the organization's people (clients, staff, management, and volunteers), property, finances, goodwill, and image and implement measures to control risks. Ensure that the Board of Directors and the organization carries appropriate and adequate insurance coverage.

Performs other duties as assigned.

Qualifications:

The ideal candidate needs to meet the following requirements:

• Bi-lingual English-Spanish
• Experience working in low-income communities
• Fundraising experience
• A Bachelor’s degree.

The ideal candidate will have the following professional experience and personal qualities:

• Experience in non-profit management, preferably in the microenterprise development field.
• Strong planning, networking, fundraising, programmatic, administrative, and organizational skills. Advanced degree preferred.
• Proven track record in raising funds (grantwriting, event management, and individual donor development) and managing organizational budgets.
• Experience in developing organizational partnerships and community networks to support programmatic work.
• Proven ability to facilitate the learning of others and to strengthen staff development and volunteer participation.
• A high energy level with a passionate commitment to women's economic empowerment and the mission of the project.
• An abiding passion for food.

Compensation and Timeline:

Salary: 75K-90K DOE, with excellent benefit package, including retirement.
Hours: full-time with occasional evening and weekend hours
Position will be open until filled.

Please respond by emailing a cover letter and resume (with La Cocina Executive Director Search on the subject line) to:

Noel Poyo
NALCAB
npoyo@nalcab.org